FieldServicely Reseller Terms and Conditions
These Terms and Conditions outline the framework established by FieldServicely ("FieldServicely") for authorized resellers. They govern the non-exclusive rights and obligations of resellers with respect to the marketing, promotion, and resale of FieldServicely's software services ("Services"). All resellers must comply with these terms and conditions to maintain their reseller status and facilitate the successful distribution of FieldServicely's Services.
1. Grant of Rights
FieldServicely hereby grants Reseller a non-exclusive, non-transferable right to market, promote, and resell FieldServicely's software services (the "Services") to end customers in accordance with these terms and conditions.
2. Compliance with FieldServicely 'Terms of Service' and 'Privacy Policy'
These ‘Terms and Conditions’, and the Reseller's actions under them, shall be interpreted and governed in accordance with FieldServicely's Terms of Service and Privacy Policy, as available at https://fieldservicely.com/terms-of-service and https://www.fieldservicely.com/privacy-policy respectively.
Reseller must comply, and ensure that Reseller's customers comply with these documents. In the event of any inconsistency or conflict between this Agreement and FieldServicely's Terms of Service or Privacy Policy, the Terms of Service and Privacy Policy shall take precedence.
Failure to comply may result in termination of reseller status or other remedies as outlined herein.
3. Payment Terms
3.1 Revenue Sharing
Monthly Plans: For sales of monthly plans, the revenue sharing will be evenly split. The Reseller shall be entitled to fifty percent (50%) of the Revenue, and the remaining fifty percent (50%) of the Revenue shall be payable to FieldServicely "Revenue" for the purpose of this agreement shall mean the total revenue received by the Reseller from such sales.
Yearly Plans: For sales of yearly plans, the revenue sharing structure shall be as follows: the Reseller shall be entitled to thirty percent (30%) of the Revenue. The remaining seventy percent (70%) of the Revenue shall be payable to FieldServicely.
3.2 Pricing Consistency
Reseller must maintain pricing consistency with the pricing of FieldServicely as mentioned on https://fieldservicely.com/pricing. Any deviation from these prices must be approved in writing by FieldServicely prior to being offered to Customers.
3.3 Payment Collection
Reseller shall be solely responsible for collecting all payments from Customers.
3.4 Payment Remittance
For Monthly Plans: Reseller must remit to FieldServicely its share of the revenue from monthly plan sales no later than the end of the first week of the month following the month in which the sale occurred.
For Yearly Plans: Reseller must remit to FieldServicely its share of the revenue from yearly plan sales within 7 days of the sale.
3.5 Tax Handling
Reseller shall also be solely responsible for the collection, reporting, and remittance of any taxes, duties, or other governmental charges imposed by any applicable jurisdiction in connection with the sales of the Services to Customers.
3.6 Consequences of Payment Failure
Definition of Payment Failure: Payment failure shall be deemed to occur if the Reseller fails to make the required payment to FieldServicely within the prescribed time frame as set forth in Section 3.4. This includes failure to remit the appropriate share of revenue from sales of monthly or yearly plans within the specified deadlines.
Right to Terminate Contract: In the event of a payment failure as defined above, FieldServicely reserves the right to terminate the Reseller Agreement. This termination can be enacted at FieldServicely's discretion as a direct consequence of the Reseller's failure to meet their revenue sharing obligations under this Agreement.
4. Responsibilities of Each Party
Reseller must use its best efforts to market, promote, and resell the Services while FieldServicely provides Reseller with the necessary support and training.
5. Restrictions and Limitations
The Reseller is prohibited from altering the Services or creating derivatives without FieldServicely's written consent.
6. Confidentiality
Proprietary information exchanged must be kept confidential for three years post the termination of Reseller.
7. Termination
7.1. Termination by FieldServicely
FieldServicely may terminate these Terms and Conditions at any time, for any reason or for no reason, without prior notice to the Reseller.
7.2. Termination by Reseller
Resellers may terminate their reseller status by providing written notice to FieldServicely via email at support@fieldservicely.com at least thirty (30) days prior to the desired termination date.
7.3. Discontinuation of Services to Reseller's Customers
Upon termination of the Reseller status, FieldServicely will discontinue providing Services to the Reseller's customers. For the continuation of Services, Customers will need to contract directly with FieldServicely and purchase the Services from FieldServicely directly.
7.4. Effect of Termination
Upon termination of the Reseller status for any reason, Reseller must immediately cease all use of and access to the Services and shall cease representing itself as a reseller of FieldServicely. All amounts owed by Reseller to FieldServicely under these Terms and Conditions before such termination shall become immediately due and payable.
8. Indemnification
Each party agrees to indemnify, defend, and hold harmless the other party from and against any and all claims arising out of or related to the activities contemplated under this Agreement.
9. Customer Transition and Reseller Revenue Claim
9.1. Customer Termination upon Reseller Status Termination
In the event that a Reseller terminates their Reseller Status or ceases to do business with FieldServicely, the services provided to any Customer associated with that Reseller will be terminated forthwith.
9.2. Customer Transition to FieldServicely
Following the termination of the services as stated above, if a Customer chooses to continue using the services by purchasing directly from FieldServicely, such transaction and subsequent service provision will solely be between FieldServicely. and the Customer, excluding the Reseller from any future transactions or services provided to that Customer.
9.3. No Revenue Claim Post Termination
Reseller shall have no claim to any revenue generated from transactions between FieldServicely. and the Customer occurring after termination if the Customer purchases the service directly from FieldServicely.
10. Assignability
Neither Party may assign its rights or obligations under these Terms and Conditions without the prior written consent of the other Party.
11. Modification of Terms
FieldServicely reserves the right to modify or amend these Terms and Conditions at any time. Any modifications or amendments to these Terms and Conditions will be effective immediately upon posting to FieldServicely's website (in this link https://fieldservicely.com/reseller-terms-and-conditions).
Reseller's Responsibility to Stay Informed:
- It is the responsibility of the Reseller to regularly review these Terms and Conditions to stay informed of any modifications or amendments.
- The continued participation in the FieldServicely Reseller Program following any modifications or amendments to these Terms and Conditions will constitute the Reseller's acceptance of such changes.
- If the Reseller does not agree to any modifications or amendments, the Reseller must cease their participation in the FieldServicely Reseller Program and may terminate this agreement in accordance with the termination provisions herein.
FieldServicely will endeavor to notify Resellers of significant changes to the Terms and Conditions; however, it is ultimately the responsibility of the Reseller to check and remain updated with any changes.
12. Entirety of Agreement
These Terms and Conditions, including any exhibits attached hereto, constitute the complete terms governing the Reseller's relationship with FieldServicely with respect to the subject matter hereof and supersede all prior discussions, negotiations, and agreements, whether oral or written.
13. Contact Information
For questions or issues regarding these Terms and Conditions or the Reseller role, please contact FieldServicely at support@fieldservicely.com